Vanity Potion Boutique gladly accepts returns:
- of unworn (without any perfume, cigarette, or other odors)
- undamaged items, in good condition for resale; or
- defective merchandise for exchange or refund within 14 days after you receive your package.
Unfortunately, we do not offer prepaid return shipping labels to avoid having our customers pay more on top of the cost of the items they purchased. However, we guarantee that in the event that you need to return your purchases, we will do our best to address any issues you may have immediately.
How do I return an item?
Please check the following process:
Contact our Customer Care for any return at firstname.lastname@example.org
Our customer care will communicate with you to solve any problem regarding an order.
We will send you a return address and RETURNS FORM.
Send us a copy of the receipt or any proof of return shipment with tracking number. As soon as both information is received, we will provide you with an appropriate solution.
We will notify you as soon as we receive your return package.
We will send you an online gift card to the e-mail address associated to the order, you can use the in-store credit to re-order any other items of your choice.
Please email us if you have any other questions regarding our return policy: email@example.com.